Privacy Policy

Your Privacy Matters Here

At Steel Roots Sober Living, trust isn’t just something we talk about. It’s something we protect. When you reach out, apply, or connect with us, you’re sharing a part of your story, and we take that seriously. This page breaks down what information we collect, how we use it, and how we keep it safe while you focus on what really matters: building a strong, stable life in recovery.

The Information We Collect 

We only collect information that helps us support you better and keep our community running smoothly. Nothing unnecessary. Nothing sneaky.

We may collect:

  • Personal details you provide: Name, phone number, email, and anything you share through forms or calls 
  • Application information: Details about your recovery needs, housing situation, and readiness for sober living 
  • Basic website data: Things like browser type, device information, and pages you visit so that we can improve your experience 

We’re not here to dig into your life. We’re here to understand enough to help you move forward.

How We Use Your Information

Your information has one job: helping us help you. That’s it.

We use your data to:

  • Respond to inquiries and applications 
  • Evaluate housing eligibility 
  • Communicate with you about availability and next steps 
  • Improve our website and services 
  • Keep our operations safe, smooth, and supportive 

No spam. No unnecessary noise. Just clear communication when it matters.

Sharing of Information

Your information stays close to home. We do not sell your personal data. Ever.

We may share limited information only when necessary, such as:

  • With trusted service providers who help us operate (like website hosting or communication tools) 
  • When required by law or legal obligations 
  • To protect the safety, rights, or integrity of our community 

Anyone we work with is expected to respect your privacy just as seriously as we do.

Cookies & Website Tracking

Like most websites, we use cookies—small tools that help us understand how people use our site and how we can make it better.

They help us:

  • See which pages are helpful 
  • Improve site performance 
  • Create a smoother browsing experience 

You can turn off cookies through your browser anytime, though some parts of the site may not work as smoothly without them.

Data Protection

We use reasonable safeguards to protect your information from unauthorized access, misuse, or loss. While no system is perfect, we take security seriously and continuously work to keep your data protected.

Think of it like the structure we build in recovery—steady, intentional, and designed to hold up under pressure.

Your Choices & Rights

You have the right to:

  • Ask what information we have about you 
  • Request corrections if something isn’t right 
  • Ask us to delete your information (where legally possible) 
  • Opt out of non-essential communication 

Just reach out. We keep it simple and human.

Data Retention

We only keep your information as long as we need it—for applications, communication, or legal requirements. Once it’s no longer necessary, we securely remove or anonymize it.

No clutter. No digital baggage.

Third-Party Links

Sometimes our website may link to external resources. Once you leave our site, we can’t control how those websites handle your information. We recommend reviewing their privacy policies before sharing anything.

Changes to This Policy

If we make changes to this Privacy Policy, we’ll update this page so you’re always in the loop. No surprises. No hidden twists. Just transparency as things evolve.

Contact Us

Questions? We’re here.

If you’ve got questions about your privacy, your data, or anything in between, reach out. We’ll walk you through it clearly and respectfully.

We believe clarity builds trust. And trust builds everything else that matters.